Questions &
\nAnswers<\/p><\/h1><\/div><\/div><\/div><\/div><\/div>
A course usually lasts 45 minutes, unless otherwise stated in the course description.<\/span><\/p>\n<\/div><\/div><\/div> Yes and no… Basically, everyone can decide for themselves which course they want. If you cancel in good time (at least 3 hours before the start of the course), you have the right to make up the unit. The right to catch up only exists as long as you have an active subscription.<\/p>\n<\/div><\/div><\/div> The courses can only be rescheduled after the subscription has expired if the non-performance of a course is due to the organizer Outdoor Kids or force majeure.<\/p>\n This includes:<\/strong><\/p>\n Yes, the trial month is free of charge. We invite you to three (3) free trial lessons. Come along and see the quality and fun of our courses for yourself. Both parents and children can get an impression of our courses.<\/p>\n<\/div><\/div><\/div> We are guided by the German Weather Service and decide 90 minutes before the start of the course whether we have to cancel the course due to bad weather. Course cancellations are usually made via the course schedule.<\/p>\n All participants registered for a course will then receive an email informing them of the course cancellation.<\/p>\n You can view all courses at any time via our app:<\/strong> https:\/\/www.eversports.de\/i\/VH-L1l or via the website:<\/strong> https:\/\/www.eversports.de\/s\/outdoor-kids-1.<\/p>\n<\/div><\/div><\/div> As we have a free choice of courses and nobody is tied to a date, weekly registration is necessary.<\/p>\n Please always book the course via your Eversports account.<\/p>\n Here is the link:<\/a><\/strong> https:\/\/www.eversports.de\/s\/outdoor-kids-1 or you can simply download our app<\/strong> <\/a>download: https:\/\/www.eversports.de\/i\/VH-L1l<\/p>\n<\/div><\/div><\/div><\/div><\/div> Simply contact us at info@outdoorkids.online<\/strong> and we will be happy to arrange an appointment for you!<\/p>\n<\/div><\/div><\/div> Cancellation must be made by e-mail to info@outdoorkids.online<\/strong> or you can do it yourself by logging into your Eversports account<\/strong>.<\/p>\n<\/div><\/div><\/div> The 3-month subscription and the 6-month subscription can be terminated by the member or by Outdoor Kids with one (1) month’s notice to the end of the agreed term.<\/p>\n The 1-month subscription can be canceled up to the last day of the subscription period.<\/p>\n If the contract is not terminated in good time, it shall be extended by the term of the corresponding contractual agreement.<\/strong><\/p>\n Here is a simple example:<\/strong><\/p>\n Sarah books the M package for her son Max (minimum term of 6 months).<\/p>\n The official start date of the subscription is always the start date selected in the course calendar.<\/p>\n In this case, Sarah opted for the course on 21.04.12. <\/p>\n This results in the following periodization:<\/p>\n Sarah would now like to cancel her subscription with effect from 11\/10\/21.<\/p>\n With a notice period of one month to the end of the contract (11.10.21), Sarah must submit her notice of termination by 11.09.21 at the latest.<\/p>\n If no notice of termination is received in due time, the subscription will be extended for a further 6 months after the end of the contract.<\/p>\n<\/div><\/div><\/div> Of course, we will grant you a free interruption of your subscription on request in the event of illness and for any other reason that was not foreseeable when the contract was concluded, if such a hindrance is expected to last at least 4 weeks.<\/p>\n A break can only be granted for full months and is always based on an individual periodization. It is possible to take a break for a maximum of 3 months.<\/strong><\/p>\n Example: Sarah is on vacation for a month and would like to take a break. Sarah’s subscription runs from the 12th of the month to the 11th of the next month. <\/p>\n Sarah can therefore take a break at the following times:<\/p>\n The break must be requested by e-mail to info@outdoorkids.online at least 14 days before the planned interruption.<\/p>\n Your subscription will then be extended for the duration of the break and you will not have to pay a membership fee during the break.<\/strong><\/p>\n<\/div><\/div><\/div> You can take a break several times a year, but not more than 3 times.<\/p>\n However, there must be at least 1 active month between breaks.<\/p>\n<\/div><\/div><\/div><\/div><\/div> Step 1:<\/strong> Go to the “Sports courses” subpage.<\/p>\n Step 2:<\/strong> In the course calendar, select the course you would like to attend for the first time and click on “Book”.<\/p>\n Step 3:<\/strong> Book your trial training now if you haven’t had it yet, or your desired subscription and click on “Book”.<\/p>\n Step 4:<\/strong> If you already have an account, you can now log in with your e-mail address and password.<\/p>\n If you don’t have an account yet, you need to register now.<\/p>\n Step 5:<\/strong> You will now receive an overview of your order and your data.<\/p>\n Now click on “Order with obligation to pay” to complete the booking.<\/p>\n If you would like to register more quickly, you can also download our app:<\/strong> https:\/\/www.eversports.de\/i\/VH-L1l<\/p>\n<\/div><\/div><\/div> Bookings with Apple products (Mac, iPad, iPhone, etc.) may occasionally cause problems.<\/p>\n With your consent, we will be happy to make the desired booking for you.<\/p>\n Simply write to us at info@outdoorkids.online<\/strong> and let us know the following key data:<\/p>\n<\/i><\/i><\/span>Can I take part in all courses?<\/span><\/a><\/h4><\/div>
\nHowever, make sure that it is the course for the appropriate age group.<\/p>\n<\/div><\/div><\/div><\/i><\/i><\/span>Can I catch up on the courses?<\/span><\/a><\/h4><\/div>
<\/i><\/i><\/span>Can courses be made up after the subscription has expired?<\/span><\/a><\/h4><\/div>
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<\/i><\/i><\/span>Is the trial month free?<\/span><\/a><\/h4><\/div>
<\/i><\/i><\/span>What happens in extremely bad weather?<\/span><\/a><\/h4><\/div>
\nCancellations due to force majeure are considered special cancellations.
\nThis means that you can make up the course even after the subscription has ended.<\/p>\n<\/div><\/div><\/div><\/i><\/i><\/span>How do I find out about a course cancellation?<\/span><\/a><\/h4><\/div>
<\/i><\/i><\/span>Do I have to register for each course individually?<\/span><\/a><\/h4><\/div>
Termination & break<\/span><\/h4><\/h1><\/div>
<\/i><\/i><\/span>Do you simply need a break?<\/span><\/a><\/h4><\/div>
<\/i><\/i><\/span>How can I cancel my subscription?<\/span><\/a><\/h4><\/div>
<\/i><\/i><\/span>Is there a notice period?<\/span><\/a><\/h4><\/div>
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<\/i><\/i><\/span>Can I pause my subscription?<\/span><\/a><\/h4><\/div>
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<\/i><\/i><\/span>Can I take breaks several times a year?<\/span><\/a><\/h4><\/div>
Registration and administration<\/span><\/h4><\/h1><\/div>
<\/i><\/i><\/span>How can I book a subscription?<\/span><\/a><\/h4><\/div>
<\/i><\/i><\/span>What happens if the booking does not work?<\/span><\/a><\/h4><\/div>
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